VIPK9

VIPK9 Development Hub

Privacy Policy

Last updated: 15th August 2026

VIPK9 respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how we protect it and the rights you have regarding your personal information when using the VIPK9 Development Hub and related services.

1. Who We Are

VIPK9 is responsible for the personal information collected through the Development Hub and associated services.

For the purposes of UK data protection law, VIPK9 is the Data Controller.

VIPK9
Email: [email protected]

2. Information We Collect

Depending on how you use the Development Hub, we may collect:

• Your name.
• Email address.
• Account and login information.
• Billing and purchase information.
• Course and membership information.
• Communications you send to us.
• Information you provide when requesting support.
• Technical information such as your IP address, browser type, device information and how you interact with the Development Hub.

We only collect information that is reasonably necessary to provide and improve our services.

We do not knowingly collect sensitive personal information unless you choose to provide it when contacting us.

3. How We Use Your Information

We use your information to:

• Create and manage your Development Hub account.
• Provide access to purchased courses, memberships and resources.
• Process payments and manage subscriptions.
• Respond to enquiries and provide customer support.
• Improve the Development Hub and user experience.
• Monitor how the Hub is used so we can improve our content and services.
• Comply with legal, regulatory and accounting obligations.
• Send marketing communications where you have given consent or where we are otherwise legally permitted to do so.

We will only use your personal information for the purposes described in this Privacy Policy or where we have another lawful basis for doing so.

4. Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, this may include:

• Contract – to provide products or services you have purchased.
• Legal Obligation – where we are required to comply with legal or regulatory requirements.
• Legitimate Interests – where processing is necessary to operate, secure and improve our business without overriding your rights.
• Consent – where you have given permission, such as receiving marketing communications.

5. Payments and Third-Party Services

VIPK9 uses trusted third-party providers to operate the Development Hub and deliver our services. These may include course platform providers, payment processors, email providers, website hosting providers and other technical service providers.

These providers may process personal information on our behalf in accordance with their own privacy policies.

VIPK9 does not store your full payment card details where payments are processed by a third-party payment provider.

6. International Data Transfers

Some third-party providers used to operate the Development Hub may process or store personal information outside the United Kingdom.

Where this occurs, VIPK9 will ensure that appropriate safeguards are in place to protect your personal information in accordance with UK data protection law.

7. Cookies

The Development Hub and associated websites may use cookies and similar technologies to:

• Keep you signed in.
• Remember your preferences.
• Understand how the Hub is being used.
• Improve performance and user experience.

Some cookies may be provided by third-party services.

Where required by law, we will request your consent before placing non-essential cookies on your device.

8. Marketing

If you choose to receive marketing communications from VIPK9, we may contact you with information about:

• New courses.
• Workshops.
• Training opportunities.
• Services.
• Products.
• VIPK9 news and updates.

You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.

Unsubscribing from marketing will not affect essential communications relating to your account or purchases.

9. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service can ever be completely secure.

You are responsible for keeping your login details confidential and should not share your account with anyone else.

10. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.

Some information may need to be retained for longer to comply with legal, accounting, tax or regulatory obligations.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

11. Sharing Your Information

We never sell your personal information.

We may share personal information with trusted third-party providers where necessary to operate the Development Hub and deliver our services. This may include payment providers, course platform providers, website hosting providers, email providers and technical support services.

We may also disclose information where required by law or where necessary to protect our legal rights, customers or business.

12. Your Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information in certain circumstances.
• Request that we restrict how we process your information.
• Object to certain types of processing.
• Request a copy of your personal information in a portable format.
• Withdraw consent where processing is based on your consent.

You also have the right to object to direct marketing at any time.

To exercise any of these rights, please contact us using the details below.

13. Children's Privacy

The VIPK9 Development Hub is intended for adults.

We do not knowingly collect personal information from children without appropriate parental or legal guardian involvement.

14. Changes to This Privacy Policy

VIPK9 may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.

The latest version will always be available through the Development Hub and on our website where applicable.

15. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

VIPK9
Email: [email protected]

If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). We would, however, appreciate the opportunity to address your concerns first.